All of our jobs are performed on contractual basis, unless specifically requested otherwise, which is a very convenient and optimal form of cooperation for both parties.
We maintain confidentiality of any information received during the course of cooperation, even if the client decides not to go through with finalization of the order.
If you confirm and pay for your order, we begin to implement it as a translation project. At this point, we will formulate a contract for the project. Our contracts are fair and balanced in regards to obligations and responsibilities of both parties. Terms and conditions of the contract we provide for your consideration prior to signing for your approval.
Our project manager selects an appropriate translator or a group of translators with expertise in the subject of your text, and sends the order for processing and completion. You can call the manager and make a request for the status of your translation order at any time convenient to you. When the order is complete (meaning translated, proofread by the editor and executed), It will be delivered in a previously agreed upon method, most commonly via e-mail – firstname.lastname@example.org.